Terms and Conditions
Terms & Conditions
These terms and conditions (“T&Cs”) relate to goods which you offer to purchase from the Bata Shoe online store ("our/this Website"). Please read these T&Cs, which govern the relationship of our supply to you of any goods which are offered to purchase through our online facilities. In case of any query, please feel free to contact us
Customer Care
via phone: +923246343005
via e-mail: mohammadmujeeb0324@gmail.com
Open Days: Monday – Friday
Open Hours: 09:30 AM – 5:30 PM
EXCHANGE & RETURN POLICY
We are committed to ensuring your satisfaction with any merchandise, you have ordered from us. However, if you’re unhappy for any reason, here’s what to do;
- For exchange - please contact our customer care department via helpline/Email mentioned above within 48 hours of purchase.
- Sale items once purchased are non-refundable.
- Please note that No return/refund/exchange is allowed for items purchased on sale & discounts promotions.
- You may exchange the size of the delivered goods at the nearest Company’s outlets on production of original invoice, provided the goods are unused and are packed in their original packing with all tags attached, unworn/undamaged condition and not altered.
- Store manager may refuse to accept any exchange at its discretion in case above mentioned conditions are not met.
- The decision of the Company shall be considered final in all cases.
CLAIM POLICY
MM-Mart products are manufactured with the utmost care and under strict quality control environment. In case you find a manufacturing defect in the goods purchased, kindly contact Customer Service via phone +923246343005 or write us at customercare.batapk@gmail.com within 48 hours of the purchase of the product.